Privacy Policy

Last updated: 21 March 2026

1. Introduction

Gemly Studio ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service at gemly.studio.

2. Information We Collect

We collect the following information:

• Account information: Your email address and an encrypted version of your password when you create an account.
• Uploaded photos: The jewellery photos you upload for processing. These are sent to our AI processing pipeline and are not stored permanently after generation is complete.
• Generated images: The output images produced by the Service, which are temporarily stored for your download.
• Usage data: Information about how you use the Service, including which scenes you select, generation counts, and export activity. This helps us improve the product.
• Payment information: Payment processing is handled entirely by Stripe. We do not store your credit card details. We receive your Stripe customer ID and subscription status.
• Analytics: We use Google Analytics to understand how visitors interact with our website. This collects anonymised data such as page views, device type, and referral source.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service.
• Process your jewellery photos and generate output images.
• Manage your account, subscription, and generation limits.
• Communicate with you about your account or the Service.
• Improve the Service based on usage patterns and feedback.
• Prevent fraud and abuse.

4. Third-Party Services

We use the following third-party services to operate Gemly Studio:

• FAL.ai: For AI image processing (background removal and scene generation). Your uploaded photos are sent to FAL.ai's servers for processing.
• Stripe: For secure payment processing.
• Supabase: For account data storage and authentication.
• Vercel: For website hosting.
• Google Analytics: For anonymised website analytics.

Each of these services has its own privacy policy. We encourage you to review them.

5. Data Retention

• Uploaded photos: Processed during your session and not permanently stored on our servers.
• Generated images: Stored temporarily to allow you to download them. We may retain copies for quality review purposes.
• Account data: Retained for as long as your account is active. If you delete your account, we will remove your personal data within 30 days.
• Usage logs: Retained for up to 12 months for product improvement purposes.

6. Data Security

We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure password storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing at any time by discontinuing use of the Service.

To exercise any of these rights, contact us at gemlystudio@outlook.com.

8. Cookies

Gemly Studio uses localStorage in your browser to maintain your session and preferences. We use Google Analytics, which may set cookies to collect anonymised usage data. We do not use cookies for advertising or tracking across other websites.

9. Children's Privacy

Gemly Studio is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at gemlystudio@outlook.com.