Gemly Studio
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Frequently Asked Questions

Everything you need to know about Gemly Studio.

What is Gemly Studio?

Gemly Studio is an AI-powered jewellery photography tool. You upload a phone photo of your jewellery, choose from 11 professionally crafted scenes, and get a studio-quality product image in about 30 seconds. It's built specifically for Etsy sellers and online jewellery businesses.

How does it work?

When you upload a photo, Gemly automatically removes the background using AI, then places your jewellery into the scene you selected. The AI generates a new image with professional lighting, surfaces, and composition tailored for jewellery. The whole process takes about 30 seconds per scene.

What kind of photos should I upload?

Any clear phone photo works. For best results: use natural daylight or good indoor lighting, photograph the piece off any display cards or packaging, show the full piece with some space around it, and use a plain, uncluttered background. The cleaner the photo, the better the result.

Is there a free trial?

Yes. Every new account gets 3 free generations with access to all 11 scenes. No credit card required. This lets you test the tool with your own pieces before deciding if it's right for you.

What are the paid plans?

Opal ($34/month) gives you 50 generations and 6 curated Starter scenes. Sapphire ($79/month) gives you 150 generations and all 11 scenes. Diamond ($149/month) gives you 350 generations, all scenes, batch mode, and early access to new scenes. All plans are billed monthly and you can cancel any time.

What jewellery types are supported?

Gemly supports rings, earrings (both hook/dangle and stud), necklaces, bracelets, and jewellery sets. The AI adapts its placement and composition based on the type you select. For necklaces, you can also choose between dainty, medium, and statement sizes.

Can I use the images on Etsy, Amazon, and other platforms?

Yes. You own the images you generate and can use them for any commercial purpose, including product listings on Etsy, Amazon, Shopify, and social media. Gemly includes one-click export at the exact pixel dimensions each platform requires.

What are the 11 scenes?

Starter scenes (included on all plans): Studio White, Black Ice, Botanical Flat, Raw Concrete, Purple Silk, and Rose & Cream. Pro scenes (Sapphire and above): Candle Glow, Warm Suede, Golden Hour, On-Hand (lifestyle model shot), and Flat Lay Set. Each scene is designed for a different aesthetic and customer.

Does it preserve the exact look of my jewellery?

Gemly is built to preserve your jewellery's colours, details, and materials as accurately as possible. The AI is specifically tuned for jewellery, so it handles metal reflections, gemstone colours, and fine details better than general-purpose tools. That said, AI generation can occasionally produce small variations, so we always recommend reviewing the output.

How do I cancel my subscription?

You can cancel your subscription at any time. Payments are handled securely through Stripe. Contact us at gemlystudio@outlook.com and we'll process your cancellation immediately. You'll retain access until the end of your current billing period.

I have another question.

Reach out to us at gemlystudio@outlook.com. We typically reply within 24 hours.